01
If it is one fixture, start there.
Close the small valve under the sink or behind the toilet. Turn it clockwise.
Our office is open Monday to Friday, 7:30 to 4:30. If it truly cannot wait until morning, call a 24-hour company and we will not take it personally.
WATER RUNNING?
Find your water shutoff.
Start with the part of the house you are standing in. Each step has a photo so you can stop when you find yours.
02
Crawl space house? Check the street side.
Most houses around here have a crawl space. The main comes through the foundation wall on the side facing the street. The valve is usually within a few feet of where it comes in, often just inside the crawl space door. Bring a flashlight.
03
Basement? Look low on the front wall.
Look near the floor, often by the water heater or the washer.
04
Slab or newer house? Try the utility area.
Look on the garage wall, in a utility closet, or beside the water heater.
05
Turn the valve the right way.
A lever handle takes a quarter turn so it sits across the pipe. A round wheel turns clockwise until it stops. Do not force it.
06
Cannot find it or it will not budge? Use the meter box.
The water meter box near the street has a shutoff. The water department will close it if you call them.
07
On a well, stop the pump too.
Switch off the breaker marked well or pump, then close the valve beside the pressure tank.
08
Drain the lines after the water is off.
Open the lowest faucet in the house. A laundry sink is a good choice. Set a gas water heater to vacation, or switch an electric one off at the breaker.
IF YOU SMELL GAS
Leave the house and call the gas company from outside.
We tag it for free.
On any visit, we find your shutoff and hang a yellow tag on it.